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Webcitizen is an innovative company that aims to foster civic engagement and bring citizens closer to each other, and to their governments. Through the analysis of present and future virtual arenas, the organization and optimization of information design and the sharing of knowledge via online tools, we can create a bridge between the virtual and the physical world, and help governmental and non-governmental institutions understand the real needs of their citizens and consumers. Webcitizen focuses on the employment of digital technologies towards the creation of channels of participation, bringing more openness, transparency and democracy into the public administration, promoting a public dialogue, a meaningful and accessible sense of community, and ultimately, helping to improve the world.

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October 28th, 2009

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Innovation in service of communication between governments and citizens

After spending more than two decades working for technology companies in the Silicon Valley in California, Lewis Shepherd is today the Chief Technology Officer at Microsoft’s Institute for Advanced Technology in Government, besides writing for the well-known blog Sheperds Pi.

In this exclusive interview granted to WebCitizen during the Gov 2.0 Summit, Lewis talks about how new media technologies are today creating new social communication online channels between governments and citizens.

Social networks have the potential to connect everyone in a way that  wasn’t possible some time ago. Governments should mirror this social power by creating the opportunity to increase the trust between governments and citizens, in the shapes of the crescent trust existent between social network users. In Lewis opinion, there’s nothing like politics to force a new and creative way to think about the communication with a great number of people.

Microsoft wants to place itself as a pioneer and innovative company in this revolution, concerned about expanding public participation and strengthening citizenship in a collaborative way.

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